At 24x7parcels, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

• Personal details (name, phone number, email, address) for order processing.

• Payment information for billing (handled securely through trusted gateways).

• Shipment details (pickup & delivery addresses, package information).

• Website/app usage data to improve our services.

2. How We Use Your Information

• To process and deliver your parcels.

• To provide real-time tracking and updates.

• To communicate with you about orders, offers, or support.

• To improve our website, app, and customer experience.

3. Data Protection

We implement strict security measures to keep your data safe and prevent unauthorized access, misuse, or disclosure.

4. Sharing of Information

We do not sell or trade your personal information. Data may only be shared with:

• Trusted delivery partners and carriers.

• Legal authorities if required by law.

5. Cookies & Tracking

Our website/app may use cookies to enhance user experience and track usage patterns. You can disable cookies in your browser settings.

6. Your Rights

• Access, update, or correct your personal data.

• Request deletion of your data, subject to legal obligations.

• Opt-out of promotional communications anytime.

7. Changes to Policy

24x7parcels may update this Privacy Policy from time to time. Changes will be posted on our website/app with the updated date.