Terms & Conditions

Welcome to 24x7parcels. By accessing or using our services (website, mobile app, or delivery solutions), you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Definitions

  • “Company” refers to 24x7parcels.

  • “User/Merchant/Customer” refers to any individual or business using our services.

  • “Services” refers to parcel delivery, pick & drop, warehousing, packaging, and related logistics solutions.

2. Service Usage

  • Users must provide accurate and complete information while booking shipments.

  • Parcels must not contain prohibited, illegal, or hazardous items.

  • The company reserves the right to refuse or cancel any shipment at its discretion.

3. Delivery & Timelines

  • Delivery times are estimates and may vary due to traffic, weather, or unforeseen circumstances.

  • The company will make reasonable efforts to ensure on-time deliveries but is not liable for delays beyond its control.

4. Payments & Charges

  • All charges must be paid in full before or at the time of delivery, unless otherwise agreed.

  • Prices are subject to change, and applicable taxes may apply.

5. Liability & Insurance

  • 24x7parcels takes utmost care of your parcels but is not liable for loss, damage, or delay caused by factors outside its control.

  • Customers are advised to opt for insurance coverage if required.

6. User Responsibilities

  • Users must ensure proper packaging of parcels unless availing our packaging services.

  • Correct delivery addresses and contact details must be provided.

  • Users must comply with all local laws and regulations while using our services.

7. Restricted Items

The following items are not permitted:

  • Illegal substances, weapons, explosives, hazardous materials.

  • Perishable goods without proper packaging.

  • Items restricted by law or regulatory authorities.

8. Privacy

By using our services, you agree to our Privacy Policy, which outlines how we handle your personal data.

9. Changes to Terms

24x7parcels reserves the right to update or modify these Terms & Conditions at any time. Updates will be posted on our website/app.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts